What Makes Difficult Conversations Difficult

Some conversations are much harder to have than others. I have quite a few books on communication and some specifically on difficult conversations, but I had not quite thought of exactly why this is so. Then, listening to Seth Godin this morning, he hit it right on the head by saying that some conversations are……

Being superficially considerate

We may try to do what we think is best for someone else, but not realize that this might actually be imposing our assumptions onto them. Derek Sivers put it succinctly as: Being superficially considerate can be inconsiderate. Doing the opposite can actually be more considerate, which Derek has coined “meta-considerate”. So, instead of putting……